- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Rochester, NH
We have gone here for over 20 years and they have done so much in helping out our family over the years. They are very trustworthy and do not "find" hidden problems to boost the bill. A 5-star rating for us!~ Laura, 05/10/2021
Rochester, NH
Great place, truck broke down on the road had it towed there and was back up and running the next day. Job done right and done fast. 5 stars~ Jim B.
